.ticket-view,.ticket-view-header{display:flex;flex-direction:column;gap:var(--spacing-md,16px)}.ticket-view-header{align-items:stretch;margin-bottom:var(--spacing-md,16px)}.ticket-view-header__top{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--spacing-md,16px)}.ticket-view-header__title{margin:0;font-size:var(--font-size-2xl,1.5rem);font-weight:var(--font-weight-semibold,600);color:var(--color-text-dark,var(--color-text));line-height:1.25}.ticket-view-header__subtitle{margin:var(--spacing-xs,4px) 0 0;font-size:var(--font-size-sm,.875rem);color:var(--color-muted)}.ticket-view-header__notice{display:flex;align-items:flex-start;gap:.65rem;width:100%;margin:0;padding:.65rem .9rem;border-radius:var(--radius,.375rem);border:1px solid #e2e6ee;border-left:3px solid var(--portal-primary,#4e73df);background:#fff;font-size:var(--font-size-sm,.875rem);line-height:1.45;color:var(--color-text,#212529);box-shadow:0 1px 2px rgba(15,23,42,.03)}.ticket-view-header__notice-icon{display:inline-flex;flex-shrink:0;align-items:center;justify-content:center;width:1.25rem;height:1.25rem;margin-top:.1rem;color:var(--portal-primary,#4e73df)}.ticket-view-header__notice-icon svg{display:block;width:100%;height:100%}.ticket-view-header__notice-text{margin:0;flex:1 1 auto;min-width:0;font-weight:400;color:#334155}.page-header.sdk-page-layout-heading:has(.ticket-view-header__notice){flex-wrap:wrap}.page-header .ticket-view-header__notice,.page-header__text .ticket-view-header__notice{flex:1 0 100%;max-width:none;width:100%}.ticket-view-header__actions{display:flex;flex-shrink:0;align-items:center;gap:var(--spacing-sm,8px)}@media (max-width:767.98px){.ticket-view-header__top{flex-direction:column;align-items:stretch}.ticket-view-header__actions,.ticket-view-header__actions>*{width:100%}.ticket-view-header__actions button{width:100%;justify-content:center}.ticket-view{min-width:0;max-width:100%;box-sizing:border-box}.ticket-view .ticket-view-header{margin-bottom:.75rem}}.ticket-view-panel{display:flex;flex-direction:column;gap:.75rem;padding:.5rem;border:1px solid #e2e6ee;border-radius:.625rem;background:#fff;box-shadow:0 1px 2px rgba(15,23,42,.03)}.ticket-case-panel{gap:.75rem}.ticket-view-loading{display:flex;flex-direction:column;gap:var(--spacing-sm,8px);padding:var(--spacing-md,16px);min-height:180px}.ticket-skeleton-row,.ticket-view-loading[aria-busy=true] .ticket-skeleton-row{display:grid;grid-template-columns:.9fr 2fr 1fr .7fr .8fr 1fr;grid-gap:var(--spacing-sm,8px);gap:var(--spacing-sm,8px);align-items:center;padding:.75rem 0;border-bottom:1px solid var(--color-border-light,var(--color-border))}.ticket-skeleton-bar{display:block;height:.75rem;border-radius:var(--radius-sm,.25rem);background:linear-gradient(90deg,var(--color-border-light,#e9ecef) 0,var(--sdk-muted-bg,#f1f3f5) 50%,var(--color-border-light,#e9ecef) 100%);background-size:200% 100%;animation:ticket-skeleton-shimmer 1.2s ease-in-out infinite}@keyframes ticket-skeleton-shimmer{0%{background-position:100% 0}to{background-position:-100% 0}}.ticket-stats-bar{margin-bottom:var(--spacing-md,16px)}.ticket-stats-bar__list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:var(--spacing-sm,8px);gap:var(--spacing-sm,8px);list-style:none;margin:0;padding:0}.ticket-stats-bar__item{display:flex;flex-direction:column;gap:var(--spacing-xs,4px);padding:var(--spacing-md,16px);border:1px solid var(--color-border-light,var(--color-border));border-radius:var(--border-radius-md,var(--radius-md));background:#fff;box-shadow:var(--shadow-sm)}.ticket-stats-bar__value{font-size:var(--font-size-xl,1.25rem);font-weight:var(--font-weight-semibold,600);line-height:1.2}.ticket-stats-bar__label{font-size:var(--font-size-sm,.875rem);color:var(--color-muted)}.ticket-stats-bar__item--open .ticket-stats-bar__value{color:var(--color-primary,var(--status-in-progress))}.ticket-stats-bar__item--resolved .ticket-stats-bar__value{color:var(--status-approved)}@media (max-width:576px){.ticket-stats-bar__list{grid-template-columns:1fr}}.ticket-filters{padding:var(--spacing-md,16px);border:1px solid var(--color-border-light,var(--color-border));border-radius:var(--border-radius-md,var(--radius-md));background:#fff;box-shadow:var(--shadow-sm);margin-bottom:var(--spacing-md,16px)}.ticket-filters--embedded{padding:0;border:none;border-radius:0;background:transparent;box-shadow:none;margin-bottom:0}.ticket-filters__tabs{display:flex;gap:var(--spacing-sm,8px);margin-bottom:var(--spacing-md,16px)}.ticket-filters__tab{border:1px solid var(--color-border);border-radius:var(--border-radius-sm,var(--radius-sm));background:transparent;color:var(--color-text);font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);padding:var(--spacing-sm,8px) var(--spacing-md,16px);cursor:pointer;transition:var(--transition-fast)}.ticket-filters__tab--active{background:var(--color-primary);border-color:var(--color-primary);color:#fff}.ticket-filters__tab:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}.ticket-filters__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:1rem 1.5rem;gap:1rem 1.5rem;align-items:end}.ticket-filters__field{min-width:0;display:flex;flex-direction:column}.ticket-filters .ticket-filters__field .sdk-form-group,.ticket-filters .ticket-filters__field .sdk-form-group:has(.admin-select),.ticket-filters .ticket-filters__field .sdk-form-group:has(.admin-select-wrap){margin-bottom:0;width:100%}.ticket-filters .ticket-filters__field .sdk-form-group:has(.admin-select) .sdk-form-label,.ticket-filters .ticket-filters__field .sdk-form-group:has(.admin-select) .sdk-label{display:block;margin-bottom:var(--spacing-xs,4px);font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);color:var(--color-muted);line-height:1.25}.ticket-filters .ticket-filters__field .admin-select-wrap{width:100%;min-width:0}.ticket-filters .ticket-filters__field .admin-select{min-height:var(--form-control-min-height,2.75rem);border-color:var(--color-border);border-radius:var(--form-control-border-radius,var(--radius));font-size:var(--form-control-font-size,var(--font-size-base))}.ticket-filters__field--search{min-width:0}.ticket-filters__label{display:block;margin-bottom:var(--spacing-xs,4px);font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);color:var(--color-muted);line-height:1.25}.ticket-filters__control{width:100%;box-sizing:border-box;border:1px solid var(--color-border);border-radius:var(--form-control-border-radius,var(--radius));color:var(--color-text);font:inherit;font-size:var(--form-control-font-size,var(--font-size-base));line-height:var(--form-control-line-height,1.5);padding:var(--form-control-padding-y,.625rem) var(--form-control-padding-x,.875rem);-webkit-appearance:none;-moz-appearance:none;appearance:none;color-scheme:light}.ticket-filters__control,.ticket-filters__control--search{min-height:var(--form-control-min-height,2.75rem);background-color:#fff}.ticket-filters__control:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:0;border-color:var(--color-primary)}.ticket-filters__actions{display:flex;flex-direction:column;justify-content:flex-end;align-items:flex-end;gap:var(--spacing-sm,8px);min-width:0}.ticket-filters__actions:before{content:"\00a0";display:block;margin-bottom:var(--spacing-xs,4px);font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);line-height:1.25;visibility:hidden;pointer-events:none}.ticket-filters__reset{min-height:var(--form-control-min-height,2.75rem);padding:var(--form-control-padding-y,.625rem) var(--form-control-padding-x,.875rem);border:1px solid var(--color-border);border-radius:var(--form-control-border-radius,var(--radius));background:#fff;color:var(--color-text);font-size:var(--form-control-font-size,var(--font-size-base));line-height:var(--form-control-line-height,1.5);font-weight:var(--font-weight-medium,500);cursor:pointer;box-sizing:border-box;transition:background-color .18s ease,border-color .18s ease,color .18s ease,box-shadow .18s ease,transform .18s ease}.ticket-filters__reset:hover:not(:disabled){background:#fff;border-color:var(--sdk-primary,var(--pmc-burgundy,var(--color-primary)));color:var(--sdk-primary,var(--pmc-burgundy,var(--color-primary)));box-shadow:0 4px 12px color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 18%,transparent);transform:translateY(-1px)}.ticket-filters__reset:active:not(:disabled){transform:translateY(0);background:color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 6%,#fff)}.ticket-filters__reset:disabled{opacity:.6;cursor:not-allowed}.ticket-filters__reset:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}.ticket-status-badge{display:inline-flex;align-items:center;justify-content:center;gap:.375rem;min-height:24px;padding:.15rem .625rem;border-radius:var(--radius-pill,50rem);font-size:var(--font-size-xs,.75rem);font-weight:var(--font-weight-semibold,600);line-height:1.2;white-space:nowrap;letter-spacing:.01em}.ticket-status-badge:before{content:"";width:.4rem;height:.4rem;border-radius:50%;flex-shrink:0;background:currentColor}.ticket-status-badge--open{color:#b91c1c;background:rgba(220,38,38,.12)}.ticket-status-badge--open:before{background:#dc2626}.ticket-status-badge--in_progress{color:#664d03;background:rgba(255,193,7,.18)}.ticket-status-badge--in_progress:before{background:var(--status-under-review,#ffc107)}.ticket-status-badge--completed{color:#0f5132;background:rgba(25,135,84,.15)}.ticket-status-badge--completed:before{background:var(--status-approved,#198754)}.ticket-status-badge--closed{color:#41464b;background:hsla(208,7%,46%,.15)}.ticket-status-badge--closed:before{background:var(--status-closed,#6c757d)}.ticket-status-badge--breached{color:#842029;background:rgba(220,53,69,.15)}.ticket-status-badge--breached:before{background:var(--status-breached,#dc3545)}.ticket-priority{display:inline-flex;align-items:center;gap:var(--spacing-sm,8px)}.ticket-priority__dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.ticket-priority__label{font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500)}.ticket-priority--low .ticket-priority__dot{background:var(--color-neutral-500,#6c757d)}.ticket-priority--medium .ticket-priority__dot{background:var(--color-primary,#0d6efd)}.ticket-priority--high .ticket-priority__dot{background:var(--color-warning,#fd7e14)}.ticket-priority--critical .ticket-priority__dot{background:var(--color-danger,#dc3545)}.ticket-table-wrap{flex-direction:column}.ticket-table-wrap,.ticket-table__bulk{display:flex;gap:var(--spacing-md,16px)}.ticket-table__bulk{align-items:center;justify-content:space-between;padding:var(--spacing-sm,8px) var(--spacing-md,16px);border:1px solid var(--color-border-light);border-radius:var(--border-radius-sm,var(--radius-sm));background:color-mix(in srgb,var(--color-primary) 6%,var(--color-surface))}.ticket-table__bulk-count{font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500)}.ticket-table__bulk-actions{display:flex;flex-wrap:wrap;gap:var(--spacing-sm,8px)}.ticket-table__bulk-btn{height:36px;padding:0 var(--spacing-md,16px);border:1px solid var(--color-border);border-radius:var(--border-radius-sm,var(--radius-sm));background:var(--color-surface);font-size:var(--font-size-sm,.875rem);cursor:pointer}.ticket-table__bulk-btn:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}.ticket-table__scroll{overflow-x:hidden;max-width:100%;border:1px solid var(--color-border-light,var(--color-border));border-radius:var(--border-radius-md,var(--radius-md))}.ticket-table{width:100%;border-collapse:collapse;background:#fff}.ticket-table__head{position:-webkit-sticky;position:sticky;top:0;z-index:1;background:color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 8%,#fff);box-shadow:0 1px 0 var(--color-border-light)}.ticket-table__cell{padding:.375rem .5rem;text-align:left;vertical-align:middle;font-size:var(--font-size-sm,.875rem);background:#fff;white-space:normal;word-break:break-word;overflow-wrap:break-word;overflow:visible;text-overflow:clip}.ticket-table__head .ticket-table__cell:first-child,.ticket-table__row .ticket-table__cell:first-child{padding-left:.5rem}.ticket-table__head .ticket-table__cell:last-child,.ticket-table__row .ticket-table__cell:last-child{padding-right:.5rem}.ticket-table__head .ticket-table__cell{height:36px;font-weight:var(--font-weight-semibold,600);color:var(--color-muted);white-space:nowrap;background:color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 8%,#fff)}.ticket-table__row{height:auto;min-height:40px;border-top:1px solid var(--color-border-light,var(--color-border));transition:background .15s ease;background:#fff}.ticket-table__row:focus-within,.ticket-table__row:hover{background:color-mix(in srgb,var(--color-primary,var(--pmc-burgundy)) 4%,#fff)}.ticket-table__row:focus-within .ticket-table__cell,.ticket-table__row:hover .ticket-table__cell{background:transparent}.ticket-table__row--selected{background:color-mix(in srgb,var(--color-primary,var(--pmc-burgundy)) 8%,#fff)}.ticket-table__row--selected .ticket-table__cell{background:transparent}.ticket-table__cell--checkbox{width:48px;text-align:center}.ticket-table__cell--checkbox .sdk-form-group{margin-bottom:0;display:flex;justify-content:center}.ticket-table__cell--checkbox .sdk-checkbox-wrapper{justify-content:center}.ticket-table__cell--checkbox .sdk-checkbox{margin-top:0}.ticket-table__cell--priority,.ticket-table__cell--status{text-align:center;white-space:nowrap}.ticket-table__cell--date{text-align:right;vertical-align:middle}.ticket-datetime{display:inline-flex;flex-direction:column;align-items:flex-end;gap:2px;line-height:1.25;text-align:right}.ticket-datetime__date{font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);color:var(--color-text-dark,var(--color-text));white-space:nowrap}.ticket-datetime__time{font-size:var(--font-size-xs,.75rem);font-weight:var(--font-weight-normal,400);color:var(--color-muted);white-space:nowrap}.ticket-detail-tile__value .ticket-datetime{align-items:flex-start;text-align:left}.ticket-card__date{display:flex;flex-direction:column;gap:var(--spacing-xs,4px);min-width:0}.ticket-card__date-label{font-size:var(--font-size-xs,.75rem);font-weight:var(--font-weight-semibold,600);color:var(--color-muted);text-transform:uppercase;letter-spacing:.02em}.ticket-card__datetime.ticket-datetime{align-items:flex-start;text-align:left}.ticket-table__cell--actions{text-align:right;white-space:nowrap}.ticket-table__sort{display:inline-flex;align-items:center;gap:var(--spacing-xs,4px);border:none;background:transparent;padding:0;font:inherit;font-weight:var(--font-weight-semibold,600);color:inherit;cursor:pointer}.ticket-table__sort--right{margin-left:auto}.ticket-table__sort--center{margin:0 auto}.ticket-table__sort:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}.ticket-table__id-link{border:none;background:transparent;padding:0;color:var(--color-primary);font-weight:var(--font-weight-medium,500);cursor:pointer;text-align:left}.ticket-table__id-link:hover{text-decoration:underline}.ticket-table__subject{font-weight:var(--font-weight-medium,500);color:var(--color-text)}.ticket-actions{display:flex;flex-wrap:wrap;gap:var(--spacing-xs,4px)}.ticket-actions--inline{justify-content:flex-end}.ticket-actions__btn{height:32px;padding:0 var(--spacing-sm,8px);border:1px solid var(--color-border);border-radius:var(--border-radius-sm,var(--radius-sm));background:#fff;color:var(--color-text);font-size:var(--font-size-sm,.875rem);white-space:nowrap;flex-shrink:0;cursor:pointer;transition:background-color .18s ease,border-color .18s ease,color .18s ease,box-shadow .18s ease,transform .18s ease}.ticket-actions__btn:hover:not(:disabled){background:#fff;border-color:var(--sdk-primary,var(--pmc-burgundy,var(--color-primary)));color:var(--sdk-primary,var(--pmc-burgundy,var(--color-primary)));box-shadow:0 4px 12px color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 18%,transparent);transform:translateY(-1px)}.ticket-actions__btn:active:not(:disabled){transform:translateY(0);background:color-mix(in srgb,var(--sdk-primary,var(--pmc-burgundy,var(--color-primary))) 6%,#fff)}.ticket-actions__btn:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}.ticket-actions__btn--danger{color:var(--color-danger,#dc3545);border-color:color-mix(in srgb,var(--color-danger,#dc3545) 35%,var(--color-border))}.ticket-actions__btn--danger:hover:not(:disabled){background:#fff;border-color:var(--color-danger,#dc3545);color:var(--color-danger,#dc3545);box-shadow:0 4px 12px color-mix(in srgb,var(--color-danger,#dc3545) 20%,transparent)}.ticket-actions__link{border:none;background:transparent;padding:0 4px;font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);color:var(--color-primary);cursor:pointer;white-space:nowrap}.ticket-actions__link:hover{text-decoration:underline}.ticket-actions__link:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px;border-radius:2px}.ticket-actions__link--danger{color:var(--color-danger,#dc3545)}.admin-module-table-card .ticket-table-wrap .ticket-table__scroll,.ticket-view-panel .ticket-table-wrap .ticket-table__scroll{border:none;border-radius:0}.ticket-view .admin-module-table-card.sdk-card-padding-lg,.ticket-view .admin-module-table-card.sdk-card-padding-md{--sdk-card-padding:0.5rem}.ticket-view .admin-module-table-card .sdk-card-body{padding:.5rem!important}.ticket-view .admin-module-table-card .admin-pagination,.ticket-view .admin-module-table-card .sdk-mt-4{margin-top:.5rem!important}.ticket-card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:var(--spacing-md,16px);gap:var(--spacing-md,16px)}@media (max-width:992px){.ticket-card-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:640px){.ticket-card-grid{grid-template-columns:1fr}}.ticket-card{flex-direction:column;padding:var(--spacing-md,16px);border:1px solid var(--color-border-light,var(--color-border));border-radius:var(--border-radius-md,var(--radius-md));background:var(--color-surface);box-shadow:var(--shadow-sm)}.ticket-card,.ticket-card__header{display:flex;gap:var(--spacing-md,16px)}.ticket-card__header{align-items:flex-start;justify-content:space-between}.ticket-card__select{flex-shrink:0;padding-top:.15rem}.ticket-card__heading{flex:1 1 auto;min-width:0}.ticket-card--selected{border-color:color-mix(in srgb,var(--color-primary,#1a365d) 35%,var(--color-border-light,#e5e7eb));box-shadow:0 0 0 1px color-mix(in srgb,var(--color-primary,#1a365d) 18%,transparent)}.ticket-card__requester{margin:calc(var(--spacing-xs, 4px) * -1) 0 0;font-size:var(--font-size-sm,.875rem);color:var(--color-muted)}.ticket-card__footer-actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:var(--spacing-sm,8px)}.ticket-card__subject{margin:0;font-size:var(--font-size-lg,1.125rem);font-weight:var(--font-weight-semibold,600);color:var(--color-text-dark,var(--color-text));line-height:1.3}.ticket-card__meta{margin:var(--spacing-xs,4px) 0 0;font-size:var(--font-size-sm,.875rem);color:var(--color-muted)}.ticket-card__meta-label{margin-right:var(--spacing-xs,4px)}.ticket-card__meta-value{font-weight:var(--font-weight-medium,500);color:var(--color-text)}.ticket-card__description{margin:0;font-size:var(--font-size-sm,.875rem);color:var(--color-muted);line-height:1.5}.ticket-card__priority{margin-top:var(--spacing-xs,4px)}.ticket-card__footer{display:flex;align-items:center;justify-content:space-between;gap:var(--spacing-sm,8px);margin-top:auto}.ticket-card__updated{display:flex;flex-direction:column;gap:2px;font-size:var(--font-size-sm,.875rem)}.ticket-card__updated-label{color:var(--color-muted)}.ticket-card__updated-value{font-weight:var(--font-weight-medium,500);color:var(--color-text)}.ticket-card__cta{display:inline-flex;align-items:center;justify-content:center;height:40px;padding:0 var(--spacing-md,16px);border:none;border-radius:var(--border-radius-sm,var(--radius-sm));background:var(--color-primary);color:#fff;font-size:var(--font-size-sm,.875rem);font-weight:var(--font-weight-medium,500);cursor:pointer;text-decoration:none;box-sizing:border-box}.ticket-card__cta--secondary{background:var(--color-surface);color:var(--color-text);border:1px solid var(--color-border)}a.ticket-card__cta--secondary:hover{color:var(--color-text);background:color-mix(in srgb,var(--color-primary) 4%,var(--color-surface))}.ticket-card__cta:focus-visible{outline:2px solid var(--color-focus-ring,var(--color-primary));outline-offset:2px}a.ticket-card__cta:hover{color:#fff;text-decoration:none;filter:brightness(.95)}.ticket-empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:var(--spacing-xl,32px) 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