One Portal. Many Services. Better Pune — your gateway to all Pune Municipal Corporation services.
Search Government Services
Find a service and apply online.
Popular searches
Browse by Department
From application to delivery
How it works
A seamless digital journey — five simple steps from request to delivery.
1
Citizen Applies
Submit your application online with required documents.
2
Document Verification
PMC verifies your submitted documents.
3
Department Processing
It moves to the relevant department for review.
4
Officer Approval
Officers review and approve your request.
5
Service Delivered
Get your certificate or service digitally.
Need help?
Need Help
Answers, official resources and contacts — all in one place.
Who can apply on the RTS portal?
Any citizen, business or contractor within the Pune Municipal Corporation limits can register and apply for services online, free of cost.
How do I track my application status?
Log in and open “Track Application”. You will see the live stage, officer remarks and the expected delivery date for each application.
Are the certificates legally valid?
Yes. All certificates are digitally signed by the issuing officer and carry a QR code that anyone can verify online — no physical stamp needed.
What if my service is delayed?
Each service has a guaranteed timeline under the Maharashtra Right to Public Service Act. If exceeded, you may escalate to the designated appellate authority from your dashboard.
Is online payment secure?
All payments use PCI-DSS compliant gateways with bank-grade encryption. You receive an instant, downloadable receipt for every transaction.